General Banking Questions

• What are your operating hours?
• What is the Bank's transit/ABA routing number? And how do I find it?
• Is Mayflower Bank FDIC insured?
• How do I contact Customer Service?
• How do I find current CD rates?

Online Banking Questions

• I forgot to print the singup form when I applied, to be faxed or mailed to the Bank; what do I do?
• How secure is my application for online banking?
• How long will it take to be set up for online banking?
• I lost my login ID and/or Password; what do I do?
• Is online banking free?
• Can I pay my Mayflower Bank loan through online banking?

Residential Mortgage Questions

• Do you have a glossary of the many different terms used in the mortgage industry?
• Does Mayflower Bank have special mortgage programs for first time homebuyers?
• How do I apply for a mortgage with Mayflower Bank?
• Should I be pre-approved or pre-qualified?
• Will poor credit stop me from being approved?
• How long does it take to obtain a mortgage?
• What are the fees involved?
• Can I get a mortgage for a multi-family dwelling or a mobile home?

Home Equity Loan Questions

• What can I use my home's equity for?
• What is the difference between a Home Equity Loan and a Home Equity Line of Credit?
• What happens at the end of the draw period?
• How much can I borrow against my home's value?
• Can I get a home equity loan or line of credit on a rental property?
• Do I need to get an appraisal of my home?
• How long does the process take to obtain a home equity loan or line of credit?
• Where will the closing be held?